Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

 

STANDARD SHIPPING

  • Delivered within 3 - 10 business days within Australia
  • $5.00 or FREE for orders over $100.00 AUD
  • Processing & delivery is Monday to Friday
  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time

EXPRESS SHIPPING

  • Delivered within 1 - 3 business days within Australia
  • $10.00 AUD flat rate
  • Processing & delivery is Monday to Friday
  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time

INTERNATIONAL SHIPPING

  • New Zealand $13.95 AUD - will arrive within 3 - 5 business days
  • USA, UK and Canada $13.95 AUD - will arrive within 3 - 6 business Days
  • All Other International $34.95 AUD - will arrive within 1 - 3 weeks
  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time
  •  ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority. 
    This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. 
  • Imperial Clothing will not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is always the best policy! 

GENERAL SHIPPING INFORMATION

  • ●  All orders are processed Monday to Friday (excluding public holidays) from 7am - 3:30pm AEST
  • ●  Tracking advice will be sent to your email once your order has been dispatched
  • ●  Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place
  • ●  In some cases, we may need to contact you before your order can be shipped. 
    To ensure there is no delay, please respond to any email/phone call from our Customer Experience team

DELIVERY TIMES

LOCATION COST TIME
Australia Express $10.00 AUD 1 to 3 Business Days*
Australia Standard $5.00 AUD or FREE for orders over $100 3 to 10 Business Days *
New Zealand $13.95 AUD 3 to 5 Business Days*
USA, UK and Canada
$13.95 AUD
3 to 6 Business Days*
All Other International
$34.95 AUD
1 to 3 Weeks*
* Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.


CONTACT US

Imperial Clothing
Shop 10
Moranbah Fair
St Francis drive
Moranbah QLD 4744

 

Customer Experience Team: orders@imperialclothing.com.au
Phone: 0424 022 083

Operating hours: Monday – Friday, 7am – 8pm AEST